
Dillards has reinvented the whole concept of shopping online and offline with its dedicated team members – Team Dillards, the customers, staff and management! We, at Dillards retail shopping outlets strive to achieve complete customer satisfaction. We ensure that every customer at Dillards receives real value for the money spent on our product list.
At Dillards, you can choose to shop either in the brick and mortar world or online, from the comfort of your living room or bedroom. For our real time retail visitors, the well lit showrooms are designed to showcase all household appliances and accessories, cutlery, crockery, safety and survival kits and equipment, cookware, children’s items, electronics, confectionery goodies, stationery etc. We also cater to demands made by our loyal customers for furniture
The Dillards retail shopping outlets are equipped to take care of customer requests at lightening speed. The Dillards corporate offices are at Little Rock, Arkansas, while the Corporate Headquarters is at 1600 Cantrell Road, Little Rock, AR 72201. In the case of telephonic enquires, our customers can access our tele-callers at 501-376-5200.
Dillards Travel is a dedicated segment that offers great vacation specials, escorted tours of Europe, cruises etc. The tie up with Apple Vacations and Fun – n – sun enable our customers to plan a vacation of a life time with the help of our dedicated Dillards Travel staff. The air inclusive Europe vacations are real value for the money spent.
The easy to navigate ‘view store locations’ works at a click on the mouse and enables access the store closest to you, to pick up an online offer. At Dillards, our staff comprises of people who are synonymous with integrity and the passion to serve. They are all from the local work force to support our endeavor to contribute towards the employment ratio. Our work force, from the class IV employees to our management is trained hands-on at Dillards and they are all identified as energetic, outgoing and very reliable.
We offer our staff very competitive compensation packages and health and life insurance. Our staff enjoys a paid vacation annually and very generous employee discount too! All this and more adds to the charismatic appeal of our counter sales personnel. Service with a smile is our endeavor and has been since our humble beginning.
Our catalog categories at Dillards include:
The furniture line available at Dillards is mostly featured in newspaper inserts and the catalogs are published seasonally. The payments to your Dillard's account can be made through our dedicated Online Credit Services. All you have to do is go to the website www.dillards.com/payonline and enter your log-in information. All Dillard's credit card payments should be mailed to:
Dillard's
P.O. Box 960012
Orlando, FL 32896-0012
Another special feature of Dillards is the Dillard's Rewards program. This is a point-based program that enables our customers to earn special Dillard's Reward Certificates that can be redeemed for merchandise at all Dillard's retail stores. When you reach the ‘Elite’ status with the Dillard's Credit Card by purchasing our products for $2000 or more in a calendar year, you earn 2 points for every dollar spent on the net purchases. This enables you to stack up the points and redeem them during the festive season. These could also be used to gift your near and dear ones.
The Dillards shopping experience online and offline and the Dillard's Rewards program enable you to earn while you shop and he accumulated points at a later stage. This concept is not only very profitable, but also very practical. At Dillards, while we benefit by your presence and loyalty, you also benefit via the rewarded points.
The Dillards shopping experience online and offline is a dedicated effort to ensure that our customers are well provided for and offered real value for the hard earned money spent. At Dillards, your budget hardly matters to us, except that the range of products gets limited. For us, every customer is served on a priority basis and with a smile.
The Dillards catalogs are designed to make all information on the various products listed with us available to our customers available instantly. The products are listed in categories and you simply have to browse, either online or offline and select a product from a particular category. It always makes sense and we advise our customers to indulge in a little prior planning and budgeting, when on one. This helps both, our customers and our staff members to quickly locate a product.
Dillards is now offering a special Dillards Registry forum for loyal and dedicated customers as well as our walk-ins. Through this new concept, it becomes very easy for our customers to personalize their gifts. As you indulge in window shopping or the other arrangements when caught in the midst of a wedding or baby shower celebration, you can continue doing what you are and let our professionals step in and offer your choices and if specified, even shop for a gift for you!
At Dillards, we are committed to the best in the industry and strive to offer our customers everything promised and more. Our data bas speaks volumes for the trust and integrity of our customers and their loyalty that has been the backbone of the Dillards venture all along. Whether you want to gear up for the festive season or simply renovate the home décor, we can help.
Our after sales service segment is recognized as the best in the industry and our professional team ensure that you continue to enjoy the Dillards shopping experience even though you may be through with your shopping. The Dillards shopping experience lives on through the smiles of our content customers and this is just the beginning of our endeavor. At Dillards, we have great programs planned for our happy shoppers! Come, indulge and take home only the best from Dillards!
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