
The shopping experience at Sears is offered beyond confines. Our customers are part of our 24x7 facility via our dedicated online endeavor. We at Sears ensure that you are offered only the very best. Our product categories and listings enable you to access exactly what you are looking for either at any one of our brick and mortar locations or from the comfort of your home. All you need to do is browse, if you are an online customer or access our catalogs, if you are an offline customer and take your pick. We assist you with your initial search, right up to gift wrapping and delivering
Sears Holdings Corporation is the parent company of Kmart and Sears, Roebuck and Co. Sears is recognized and acknowledged as a broad-line retailer with over $50 billion in annual revenues. The Sears stores are located in the United States of America and Canada. Sears offers retail sales in tools, lawn and garden equipment, home electronics and automotive repair and maintenance. The effort is to make available to customers a complete home décor and home improvement solution – the Sears Solution!
Sears offers customers brands like Kenmore and Craftsman and Lands' End, Jaclyn Smith and Joe Boxer in apparel. The company’s corporate headquarters is at Hoffman Estates, Illinois. At Sears, we strive to improve the lives of our customers by providing them with quality services, products and solutions. Our endeavor is to earn trust and build lifetime relationships. Sears is synonymous with enhanced value, dedicated teamwork and integrity. We forge forward as a team – our customers, our staff and our vision for Sears.
We take the ‘Home and You’ endeavor to another level by offering you the dedicated Home Sears Service segment of our company. We take on after sales repair and maintenance of the products sold by us. We also cater to the order for spares or components of the various electrical appliances on display. Form installation and assembly, to delivery and guarantee, our Home Sears Service segment takes care of it all. Our services extend to carpet and upholstery cleaning and air duct cleaning too. We make your experience at Sears a fulfilling one by quality and prompt after sales service
We offer you customized services like gift registry, car rental services, floral arrangements, hearing aid centers, Sears’ photo and portrait studios and dedicated home services. You can access help from our trained and very courteous customer care professionals at the outlet or online. They are trained and equipped to offer you information and enable access to website details, customer feedback, rebate centers, catalogs and orders, your account status and shipping details. At Sears, you can track your consignment, even as it is transported to you. We follow a policy of complete transparency in all our dealings and our intent to serve you comes clear via our increased dedicated customer list.
Sears is committed to ensure that you have the most worry-free shopping experience ever. We offer no hassle returns and satisfaction guarantees to our customers. You can even buy online and pick up your order at any of our Sears Retail Stores. Sears Gift Cards make the best gifts money can buy. In this way, your near and dear ones can also enjoy the Sears Shopping experience
The Sears Gift Cards are available online and at values between $15 and $ 500! The Sears Gift Cards are redeemable at any of the Sears stores, of which the brick and mortar stores are over 2000. The Sears Gift Cards can also be redeemed online at www.sears.com and via telephone too. You do not need to redeem all the points at one go. You can shop whenever you want and the automatic update system enables you to track your balance time and again, on request.
The special ‘Ready in 5 – Guaranteed’ is a unique Sears’ concept. It works in five very simple steps to ensure that you enjoy every moment of the Sears shopping experience. First, you select the item of your choice, then, you need to enter your zip code and choose the option ‘pick up in store’ on your screen. Thereafter, you simply click on to the nearest retail Sears outlet to you and enter the order. The email is immediately confirmed. Finally, in step five you access the product on presenting you email confirmation. All over in five minutes – or you get a $5 coupon discount or to redeem at your next Sears experience!
The new Sears Centre is a multi-purpose family entertainment and cultural and sports center that is equipped to accommodate 11,000 customers at a time. Sears Centre is located in the Prairie Stone Business Park at Hoffman Estates, Illinois. The center is designed to offer facilities to host concerts, family shows and sporting events. The Sears Centre is a unique concept and much to the delight of our customers.
Sears has 3,800 specialty retail outlets across the United States of America and they are all full-line stores. Our endeavor has always been complete customer satisfaction. All our services are directed towards the comfort and convenience of our loyal customers, as well as our walk-ins. At Sears, the online experience is designed to compliment the brick and mortar retail experience. Our customers and their growing numbers vouch for the commitment to quality at Sears. Our staff is specially trained to handle queries hands-on and assist the customer to identify what he or she is looking for.
We generate our workforce from among the locals and thus, we have actively contributed to the conversion of the human resource within the United States of America and Canada into a profitable proposition. We train our personnel, whether sales or otherwise, and each one of them is apprised at regular intervals. Our commitment to excellence and quest to be the best in the industry begins at home. We do not believe in the concept of turning in, at Sears – we ripple out, involving and integrating everyone associated with Sears in every operation. Sears symbolizes Simplicity in every Endeavor.
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